Terms & Conditions – Catchysmells

Welcome to Catchysmells. By using our website or purchasing our products, you agree to comply with the following Terms & Conditions. Please read them carefully before placing any order.


1. General

Catchysmells is owned and operated by Mehmood Shaikh & Maaz Shaikh, based in Maharashtra, India.

These Terms apply to all purchases made through our official website.

We reserve the right to update or modify these Terms at any time without prior notice.


2. Products & Services

Catchysmells offers a range of fragrance-related products, including:

  • Perfumes
  • Body sprays
  • Perfume gift packs

Additional services include:

  • Custom fragrances
  • Gift wrapping

All product descriptions and images on the website are for representation purposes. Slight variations in packaging or fragrance may occur.


3. Orders & Payments

Orders must be placed exclusively through our official website.

Payment is accepted only via Razorpay.

Cash on Delivery (COD), EMI, and installment options are not available.

Full payment is required upfront to confirm your order.

We reserve the right to cancel any order in case of suspicious activity or payment failure.


4. Shipping & Delivery

We currently ship only within India.

Estimated delivery timeline:

Minimum: 2–3 business days

Maximum: 7 business days

Delivery times may vary based on location and courier availability.

Customers will receive a tracking link once the order has been dispatched.

Catchysmells is not liable for delays caused by courier companies, natural calamities, or unforeseen events.


5. Returns & Replacements

Due to the nature of perfumes and hygiene regulations, direct refunds are not provided.

Customers are eligible for replacement only under the following conditions:

The product is unused, unopened, and in its original packaging.

  1. Customers must ship the product back to our hub at the provided return address (shipping at customer’s cost).
  2. Once inspected and approved, the customer may choose another product of equal value from our website.

Replacement requests must be initiated within 7 days of delivery.

Products purchased during discounts, sales, or promotional offers are not eligible for replacement.


6. Pricing & Taxes

All prices displayed on our website are inclusive of GST/VAT and applicable taxes.

Catchysmells reserves the right to change product prices, offers, or promotions at any time without prior notice.


7. Liability & Warnings

Perfumes may react differently depending on skin type.

Catchysmells is not responsible for allergic reactions, skin sensitivities, or misuse of products.

Customers are advised to test perfumes on a small patch of skin before full application.

We are not liable for damages resulting from improper storage, exposure to heat, or third-party courier handling.


8. Intellectual Property

All content on the Catchysmells website, including text, images, logos, and product designs, is the intellectual property of Catchysmells and may not be used without prior permission.


9. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of India.

Any disputes shall be subject to the exclusive jurisdiction of the courts in Maharashtra, India.


10. Contact Information

For any queries or concerns regarding these Terms & Conditions:

Email: catchysmellsbyitmaaz@gmail.com

Phone/WhatsApp: +91 9920755542

Address: Temba rd , bhayandar , padmavati nagar , bhayandar west, mira bhayandar , maharashtra 401101